NO STAMPS ACCEPTED AS PAYMENT! Only institutional money orders are accepted as payment from an inmate to fund their account.

Cash App and PayPal are secure and easy ways for you to fund an inmate account. You must include the inmate’s full name, inmate ID #, and address on a Cash App or PayPal money transfer to guarantee we credit the proper account.

Webb Hunter does not perform any services which would require a power of attorney or customer account management with a third-party company or service. (e.g., we do not manage bank accounts, social media pages, personal data with government agencies, etc.).

Any researched information Webb Hunter deems derogatory, inflammatory, or illegal will not be provided to an inmate. Webb Hunter reserves the right to refuse service to anyone for any reason, at any time.

We guarantee timely results from our researchers. All online purchases process within 24 hours of our receiving them. However, we have no control over the book vendor, the postal service, or institutional services. No refunds due to institutional policy rejections or lost vendor orders since both carry an inherent risk and are outside the control of Webb Hunter, LLC.

We do not offer photo services of any type. Only pictures within institutional policy will be included with research results. We do not research private citizens or contact information.

Webb Hunter suggests the inmate be aware of institutional policies regarding documents and information provided by vendors. We will alter our usual procedures to follow mailroom policies they inform us about ahead of time. If there is a non-standard policy, the customer pays for any extra postage costs incurred by Webb Hunter.

Our fees mainly cover the time required to do thorough research or process orders with third-party vendors. Our service fees are MUCH less than those charged to the public by other online companies!

Monies sent purchase our virtual currency, “Hunter Bucks.” Hunter Bucks fund a pre-paid account for current or future customer fees associated with our services. Once Hunter Bucks are purchased, there are no refunds. Hunter Bucks sell as $1.00 = 1 Hunter Buck. We do not round up purchase payments like some other services. An inmate account pays for actual purchase prices and our service fees, that’s all. 

We do not “shop around” vendors to find the best price for a book or subscription. If a book cannot be found from our usual source (rarely), an alternative supplier may be utilized using their prices and fees accordingly.

Webb Hunter, LLC will not be held liable for books or magazines rejected due to institutional publication policies and refunds will not be given.

We order “New” books at the “Mass Market Paperback” (cheapest version) standard, if available. In addition, we automatically choose any Amazon free shipping options so that we pass those savings on to our customers.

Webb Hunter maintains institutional security requirements by having books and magazines delivered directly from their respective sources to the inmate’s address.