Terms of Service

Terms of Service

September 14, 2020 P.O. Box 363
Date of Last Revision: August 17, 2024

These Terms of Service explain your rights and obligations in using Webb Hunter, LLC its subsidiaries, parents, and affiliates (“WH”). We refer to our customers (“Users”) of Webb Hunter Services (“Services”) whether as mail-order or online guests. Every User will be assigned an account (“Account”) for accurate tracking of services rendered, payments, and purchases.

These Terms of Service form the agreement with you regarding the use of Webb Hunter, LLC products and services (the “Agreement”).

Please read the Agreement carefully. By remitting payments and continuing to use or purchase the Services from Webb Hunter, LLC, you agree that you have read and are bound by these terms. If you do not agree to these terms, you must discontinue the use of Webb Hunter, LLC products, services, or catalogs.

These Terms of Service include important agreements about your rights and the rights of Webb Hunter, LLC, including a binding agreement about how to resolve any disputes between us connected to the Services. These Terms of Service are available upon request and provided with a customer’s first invoice. Policies regulating services stated in our brochure are an extension of our Terms of Service.

I. ABOUT THE AVAILABILITY OF SERVICES

SOLE CONSIDERATION. You acknowledge that our exclusive offering to you concerning the Services is to provide them in their current state or as modified by us at our sole discretion, until such time as we opt to discontinue the Services or any component thereof. Any logos, trademarks, written content, or artistic works remain the property of their respective owners and are utilized under the doctrine of ‘Fair Use’ for the purpose of informing WH Users about their availability for purchase from their original owner(s). Information provided to Users is intended for personal education, news reporting, or research purposes. This information represents a selection of the overall content from its source. Users are advised to obtain clearance and confirmation from the original copyright owner of the source before utilizing the material for anything beyond Fair Use.

No warranty, either express or implied, is provided regarding the accuracy of information resulting from Webb Hunter, LLC research services. Every effort will be made to locate and provide accurate information based on the guidance and references supplied by the User.

For the provision of content suitable for institutions, it is hereby acknowledged and agreed that we refrain from disseminating information pertaining to private individuals, explicit adult themes, physical combat, illegal substances, and similar topics. Any information deemed derogatory, inflammatory, or illegal by Webb Hunter will not be furnished. The content of submitted materials is subject to institution scrutiny in accordance with their policies, which may result in rejection. Refunds will not be issued by WH for materials lost or denied by institutions. We retain full discretion to suspend, revoke, or discontinue provision of services to any User without prior notice. Grounds for account termination may include, but are not limited to, repeated requests for unsuitable information, non-compliance with the outlined policies herein and in our promotional materials, or abusive conduct/language towards our personnel and affiliates. We are under no obligation to provide prior notification of such actions, nor are we liable to provide refunds, compensation, or any other tangible or intangible benefits upon termination, expiration, or cancellation of your account. In case of account termination, any funds held within your account may be forfeited without entitlement to refund or compensation, contingent upon the rationale behind the closure.

SERVICES PROVIDED AS-ARE. You agree to use the Services as-are. UNLESS THE DISCLAIMER OF SUCH WARRANTIES IS PROHIBITED BY APPLICABLE LAW, YOU EXPRESSLY AGREE THAT ACCESS TO THE SERVICE BY ANY MEANS IS AT YOUR SOLE RISK, AND THE SERVICES ARE PROVIDED “AS ARE” AND “AS AVAILABLE,” AND WE DO NOT MAKE ANY WARRANTIES WHATSOEVER CONCERNING THE SERVICES, INCLUDING WITHOUT LIMITATION, WARRANTIES, EITHER EXPRESS OR IMPLIED, SUCH AS THE WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR PROVIDE ADEQUATE, COMPLETE OR TIMELY INFORMATION OR DATA.

SERVICES SUBJECT TO CHANGE. You agree that we may change or discontinue the Services at our sole discretion and without prior notice. You agree that you will not rely on the continued availability of the Services in taking any action, refraining from any action, or entering into any commitment.

CONTENT NOT RETAINED FOREVER. You agree that any Account created for you via these Services may be terminated, and/or some or all of the associated Account Information deleted, following a period of inactivity being not less than six contiguous months. Such deletion may be done without prior notice. The User also acknowledges that his/her service request correspondence will not be retained by WH once the order has been processed, executed, and the resulting information is remitted to the customer. Records of previous orders will not be retained, only the invoice.

II. ABOUT RESPONSIBILITY FOR THE SERVICES

YOUR LIABILITY AND OUR LIMITATIONS. You bear full responsibility for the utilization of our Services and compliance with all institutional regulations concerning the execution, shipment, and reception of services provided by us and our vendors, as stipulated in the Terms and Conditions. It is understood and agreed that items will be sent exclusively to the User or a designated individual recognized by the User as someone they are legally permitted to designate. The User acknowledges that WH shall refrain from engaging in account creation, management, or communications with third parties on behalf of the User, owing to the potential exposure of WH to legal and financial liabilities. In the event that WH engages in any such actions, the User assumes complete legal responsibility for such actions, as WH cannot reasonably be expected to possess knowledge of all circumstances, recipients, or constraints to which a User may be legally subject. By using the Services, you consent to indemnify and hold harmless us, our directors, officers, employees, service providers, vendors, and agents from any and all losses, liabilities, claims, damages, or expenses (including attorneys’ fees and court costs) arising directly or indirectly from your use of the Services or resulting from actions attributable to you.

III. ABOUT TRANSACTIONS, PAYMENTS, AND REFUNDS

PAYMENT AND PRODUCTS. Upon submission of funds, a prepaid account will be established to hold the User’s funds for the procurement of products and services without necessitating payment by mail upon submission of a written service request. The User acknowledges and agrees that deposited funds are refundable solely at our discretion. Refunds will only be provided in exceptional circumstances, due to the complexity of sending funds to incarcerated individuals, which is governed by various institutional policies across the nation. Additionally, any fees incurred by WH for sending funds will be deducted from the User’s account, and the remitted funds will be adjusted accordingly. Account funds may be utilized for eligible services on Webb Hunter, including but not limited to, payment for research services, service acquisitions, and expenses incurred through our third-party vendors for User-requested purchases (inclusive of taxes and shipping charges, where applicable).

The User bears the responsibility of ensuring that purchased items adhere to their institution’s policies. Items returned by the institution to the vendor will not warrant a refund. All transactions with Amazon’s third-party vendors are deemed final. Refunds will be issued solely in the event of order cancellations through other vendors used by WH. Users are hereby notified of the inherent risks associated with engaging third-party vendors on Amazon. These risks include, but are not limited to, order cancellations due to inventory shortages and refusals to ship to institutional addresses. By using WH services, the User acknowledges and agrees that WH shall not be held liable for, nor provide refunds on, purchases made through third-party vendors on Amazon under any circumstances. The User accepts full responsibility for the selection of third-party vendors and the potential outcomes, including canceled or lost orders. Furthermore, Users must explicitly agree to the use of third-party vendors as facilitated by WH in their purchase service request.

The prices for our services will be displayed in our brochure. Users will be notified of their remaining balance, after purchases, so that they may be fairly informed of their account status. All Invoice balances are due net 60 days from the Invoice date. A 60-day demand for payment letter will be mailed to the User within 5 business days of the net 60 period passing for payment of arrears. An account will be closed at net 90 days if the account is not brought into good standing by that date. The User will be barred from utilizing WH services in perpetuity after the account has been closed. A Customer Statement Report may be requested by the User to view a comprehensive account transaction history. All transactions are final and we do not offer refunds for WH service fees. By availing Research Services, you consent to the assessment of research service fees, irrespective of whether results are achieved. We are not responsible for repairing or replacing content, or providing you with any credit or refund if we modify, suspend, or for loss or damage due to any service error, or any other reason. User funds pay our service fees which support WH expenses and User costs incurred through purchases. Webb Hunter never charges for information freely available on the internet.

The utilization of the Cash App or PayPal application by a third-party representative shall subject said third-party User to all Terms of Service outlined by Webb Hunter, LLC, in addition to any terms established by Cash App, PayPal, or their subsidiaries. Any fees imposed by Cash App or PayPal for the electronic deposit of funds into a User account shall be deducted automatically from the amount credited to the corresponding WH account. Any endeavor to reclaim funds transferred legitimately without authorization from WH will result in immediate termination of the primary User’s account, forfeiture of its current balance to WH, and revocation of access to our Services. Legal recourse will be pursued as necessary to rectify any fraudulent withdrawal of funds from WH. Any funds deposited into a User’s account by third-party representatives will be exclusively controlled by the account holder and will be subject to the terms and conditions outlined in this Agreement concerning User accounts.

IV. ABOUT HOW WE WILL RESOLVE CONFLICTS BETWEEN US CONCERNING THE SERVICES

NO CLASS ACTIONS. You agree that you will only sue us as an individual in any dispute connected with the Services. You agree that you will not file a class action, or participate in a class action. You agree that you will not join any claim you may have against us with the claim of any third party.

NO JURY TRIAL; BINDING ARBITRATION. You agree to waive your right to a jury trial and submit any dispute relating to the Services to binding arbitration.

STANDARD OF CARE. You agree that our sole obligation to you in connection with the Services is to provide the Services as-is. You agree that unless we do grossly negligent or willful misconduct in connection with the Services, we will not be liable to you or any third party. WH reserves the right to refuse Service due, but not limited, to the materials requested by the User are deemed derogatory, inflammatory, involve adult/violent material, invasive to private citizens, or illegal by our quality control administrator.

LIMITATIONS ON LIABILITY. If for any reason, we are judged liable to you connected with Services, you agree that your recovery will be limited to your actual damages, measured by actual out-of-pocket economic loss. You agree that you will not ask for any consequential, special, punitive, or exemplary damages, or indirect or lost profits. You agree that even if you request these types of damages, a court or arbitrator cannot award them to you. This limitation on liability shall not be construed to apply to any damages or other substantive remedies available via statute.

WE’RE NOT RESPONSIBLE FOR ALL CIRCUMSTANCES. You acknowledge and agree that we shall not be held accountable for events or circumstances beyond our reasonable control. These may include, but are not limited to, service disruptions resulting from issues with communication networks, parcel carriers, or postal services; rejection of transmitted materials by institutions, whether transmitted electronically or via conventional mail; errors or losses incurred by third-party vendors in connection with products purchased by WH on your behalf; or inaccuracies in information provided to us by the User, upon which we reasonably rely to deliver Services. These examples are illustrative and do not exhaustively enumerate all potential extenuating circumstances beyond our control. We shall not be liable for any loss or damage arising from your utilization of our Services or associated information. It is incumbent upon the User to independently verify the accuracy of information provided by WH before reliance on such information in official, legal, public, or financial matters.

V. ABOUT CHANGES TO THIS AGREEMENT

AMENDMENTS AND TERMINATION BY US. These Terms of Service may be updated from time to time. The date of the most recent revisions will also appear on this page. We reserve the right to terminate this Agreement, at our sole discretion. We may terminate this Agreement with or without sending you a written notification.